The mortgage process can be very frustrating if you do not understand the entire borrowing process as well as all of the different type of loan programs available for you. Understanding the programs will help you and your loan officer determine which program is best for you, your family and your financial situation.

Your Loan Officer should:

• Be fully educated in the entire loan process and able to guide you through the loan process
  
• Understand all the different loan programs
  
• Listen to you
  
• Understand your financial situation
  
• Communicate to you throughout the entire loan process
  
• Working with a loan officer who will help you select the right loan program, get the lowest rates, and lead you through a smooth process.

All Envoy Mortgages loan officers are experienced in the mortgage industry. Ultimately it is our job (and responsibility) to make sure that your experience with us is a smooth transaction from the initial application to funding of the loan.